Privacy Policy
This Privacy Policy describes how ClayBot Trading ("we," "us," or "our") collects, uses, and shares your personal information when you use our AI-powered trading assistant, market analysis tools, automated trading strategies, and related services (collectively, "our service"). We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our service to you.
1.1 Personal Data You Provide Directly to Us
- Contact Information: Such as your name, email address, and phone number when you register for an account, subscribe to our newsletters, or contact us.
- Account Information: Details like username, password, and preferences you set up for your account.
- Financial Information: While we do not directly process your trading funds, you may link your trading accounts from third-party brokers. In such cases, we may receive access to your trading activity, portfolio data, and performance metrics, but not direct access to your funds.
- Communication Data: Information you provide when communicating with us, including customer support inquiries, feedback, and survey responses.
1.2 Information Collected Automatically
- Usage Data: Information about how you access and use our service, including your IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and interactions with our AI assistant.
- Device Information: Information about the device you use to access our service, such as device model, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
2. How We Use Your Information
We use the collected information for various purposes, primarily based on the legal grounds of contract performance, legitimate interests, and consent.
- To Provide and Maintain Our Service: Operating our AI-powered trading assistant, market analysis tools, and automated trading strategies. This includes account management, technical support, and fulfilling requested services.
- To Personalize User Experience: Tailoring our service and content to your preferences, including custom trading insights and UI/UX elements.
- To Improve and Develop Our Service: Analyzing usage patterns and feedback to enhance our platform's functionality, performance, and ceramic-inspired UI/UX design. This includes research and development of new features.
- To Communicate With You: Sending service-related notifications, updates, security alerts, and promotional messages (where you have consented).
- For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, fraud, or other illegal activities.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in certain circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions and provide services on our behalf (e.g., hosting, data analysis, customer support, marketing, and analytics). These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Third-Party Trading Platforms/Brokers: If you choose to link your trading accounts to our service, we will share and receive necessary data with your chosen third-party broker to facilitate automated trading and market analysis. This will always be done with your explicit consent and within the scope of our service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or to complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
7. Third-Party Links
Our service may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or the content of these third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.
8. Children's Privacy
Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us at:
ClayBot Trading
Unnamed Road
UK, England
United Kingdom